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Returns & Refunds

Limitless Health LLC · 254 Chapman Rd, Ste 208 #24548, Newark, DE 19702 · admin@limitless.health · +1 (909) 532-1861

At Limitless.health we strive to provide the highest level of quality healthcare which includes frictionless access to medical providers and medications at prices that are affordable and accessible. We also make every effort to provide the highest level of patient care before and after the sale. If you have an issue with your order or your product, please reach out to our patient care team: +1 909 532 1861 or Admin@limitless.health.

Below are our categories and how we can help you after the sale:

PRESCRIPTION MEDICATIONS:

State and Federal regulations do not allow the return of prescription medications after being dispensed by the pharmacy. Once your method of payment has been charged and your package has been handed over to the carrier (USPS, FedEx, UPS), all sales are final. You can always login to your Limitless Health account before your products ship to change your address, method of payment or to cancel your subscription. If your prescription medication arrives damaged or is lost during transit, please contact our patient care team: +1 909 532 1861 or email us, Admin@limitless.health.

NON-PRESCRIPTION (OVER THE COUNTER) PRODUCTS:

Limitless Health may accept returns on unopened, non-prescription items up to 30 days after the sale. You will be responsible to pay the return shipping cost and we do not accept COD returns. If you need to return an item, please contact our patient care team: +1 909 532 1861 or email us, Admin@limitless.health. Include your order number, reason for the return along with the product name. Limitless Health reserves the right to deny a return that does not arrive in the original condition it was shipped or if the products appear to be tampered with or opened. After we receive the returned product and it is approved by our Limitless Health team, your purchase price will be refunded to your original method of payment.

Address for Returns:

Limitless Health LLC, 254 Chapman Rd, Ste 208 #24548, Newark, DE 19702

LOST PACKAGES:

In the rare case your package is lost in transit, Limitless Health will reship your prescription or non-prescription order. We will work with your carrier (USPS, FedEx, UPS) to locate your package first and have it redirected if needed. Sometimes weather may delay your package delivery time. If your package is lost in transit or does not arrive at the shipping address you provided, please contact our patient care team: +1 909 532 1861 or email us, Admin@limitless.health.

  1. 1Monthly amounts for multi-month supplies are the supply price divided by the number of months; the full supply price is charged as one payment. Prices include the online provider visit, the medication and standard shipping. Savings compare a 3-month supply with three 1-month supplies of the same product. Your provider determines your dose, and prices can change.
  2. 2If a licensed provider decides treatment is not appropriate for you, you are not charged for the medication.
  3. 3There is no membership or subscription fee to use Limitless Health; you pay only for the products you order. Supplies may renew on your chosen schedule, and you can pause, change or cancel in your patient portal before your next renewal.
  4. 4Wegovy® and Ozempic® are registered trademarks of Novo Nordisk A/S. Zepbound® and Mounjaro® are registered trademarks of Eli Lilly and Company. Niagen® is a registered trademark of ChromaDex, Inc. Limitless Health is not affiliated with or endorsed by these companies. Compounded products are not generic versions of these brand-name drugs.
  5. 5Service is available only to adults located in the states listed on our Service area page. Some products may not be available in every state; availability is confirmed during your visit. Service area.
  6. 6Testimonials reflect individual customers' experiences with our service and are not typical results or medical claims. Individual results vary.